The Elves have despatched our last item. Lead times given on orders are taken from the 6th January 2025.
Quality you can measure
With any product for your home, you want to know it comes from a company you can trust, one with a track record for quality.
At Your Blinds Direct, we’ve been supplying blinds to the trade as a family business since 1991 and began providing our products for homeowners directly in 2010. Over the years, the whole family has joined the ranks, helping to lift our status as a trusted blind manufacturer in the UK.
Our parent company first manufactured blinds in an old school room, growing quickly to require its own dedicated space.
We initially started with Venetian blinds – the most popular style at the time – but our range soon expanded to meet demand and account for the latest trends, including the latest innovation of Perfect Fit shutters.
With affordable prices and MissMeasure insurance available to add to your order, we’ve made our name as the online blinds company that allows you to shop with confidence.
Handmade in the heart of England
We produced just over 97,000 blinds last year – that’s 30 blinds an hour on average, all finished by hand. While this may not sound a lot for a company with over 50 employees, we prefer to focus on quality, not quantity.
Customers trust us because we put the time and effort into each and every blind to ensure outstanding quality, rather than churn out sub-standard or average products.
We manufacture our blinds in the Midlands, tucked between the villages of Thurmaston, Oadby and Kirby Muxloe, just a stone’s throw from the National Space Centre, home to the UK’s largest planetarium. We’re also in good company of local sports teams who know a thing or two about the quality needed for success, with Leicester Tigers and Leicester City FC just down the road.
Our trusted suppliers
To bring your home the quality it deserves, we use a variety of trusted suppliers for our raw materials, fabrics and components. We choose our suppliers based on qualities that reflect our own principles of:
- Investment in employees
- Creating a good industry reputation
- Actively environmentally conscious
- Innovation within the field
Unlike some other manufacturers, we don’t use cheap copies from Asia — all our parts are fully licensed, official parts for your peace of mind.
Get to know some of our team
The large majority of our manufacturing staff has been with us for many years. They bring a huge range of skills and knowledge, with the youngest team member at 19 and the oldest at 72.
A blind will go through many hands before arriving at your door. Your order starts with our order entry coordinators, moves to our skilled machine operatives, and then is checked by our experienced quality control specialists, before finally arriving at our packing and despatch area.
But who else is working hard behind the scenes to help generate our success?
Wiktoria Marketing Manager
Wiktoria, the Marketing Manager at Your Blinds Direct, is the dynamic force behind all social media posts, seamlessly collaborating with Joel on design aspects to create a cohesive brand image. Originally from Poland, Wiktoria studied at De Montfort University and decided to make the UK her home, bringing her diverse cultural perspective to the team. Her expertise ensures that every social message resonates with audiences, fostering engagement and building strong customer relationships. Whether strategizing campaigns or responding to social messaging, Wiktoria’s dedication and creativity shine through, making her an invaluable member of the Your Blinds Direct family.
Joel Head of Design
Joel, the Head of Design at Your Blinds Direct, is a pivotal force behind the scenes, tirelessly working to elevate the company’s profile across various platforms. With a keen eye for detail and an unwavering commitment to excellence, Joel orchestrates the company’s visual presence through email campaigns, social media and physical media. He meticulously designs all website images for new products, ensuring they are both captivating and informative. His creative vision and dedication not only enhance the brand’s aesthetic appeal but also drive customer engagement and satisfaction, making him an indispensable asset to the team.
Chris Head of Technical
Chris, the Head of Technical at Your Blinds Direct, expertly splits his time between answering support queries, maintaining the website and contributing to the Research & Development department. With over two decades of IT experience and more than 11 years in blind sales, fitting and manufacturing, Chris brings a wealth of knowledge and expertise to the team. His multifaceted role ensures that both the technical infrastructure and product innovation are always top-notch, enhancing overall customer satisfaction. Chris’ dedication and extensive experience make him a cornerstone of the company’s operational and technological success.
The company that cares
We believe we offer far better customer and aftersales services than the “well-known” retailers. Our team is easy to get hold of when you have a query or issue, resolving these, on average, within a few hours. We guarantee that you won’t get the same feeling of one-to-one care and attention that we offer when you try to call those larger firms.
So many companies outsource their calls these days or make you jump through lots of hoops to reach a human rather than a robot. That’s not us; we’re bucking the trend to keep things simple, especially when it comes to giving you great customer service.
Our values drive us to stand apart from our competitors, namely through our superior customer service and the care we put into your blinds. Passion for what we do and communication with our customers are baked into every element of our work.
How we stay ahead to better serve you
We’re always looking out for the latest innovations when it comes to blinds — it’s part of how we’ve grown our business to remain relevant to your needs. Through the thorough testing of each product and component, we make sure that it fits with our brand and brings you, the customer, tangible benefits.
To help us stay ahead, we regularly visit the giant industry showcases. This is where suppliers display their latest and greatest innovations and it’s where we find inspiration for trends and the products that make your home the envy of your neighbours.
